Privacy

YOUR PRIVACY MATTERS TO US

Privacy Policy

Effective Date: 20/10/2025

Agile Growth Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, hold, use and disclose your personal information.

1. What Personal Information We Collect

We may collect personal information including, but not limited to:
• Full name
• Email address
• Phone number
• Residential or mailing address
• Bank account details (for payment processing)
• Financial information relevant to coaching and or advisory services
We may collect other information you directly provide when using our services.

2. How We Collect Information

We collect personal information directly from you when you:

  • Contact us by phone, email, or through our website
  • Register for or use our coaching and advisory services
  • Provide payment or billing details
  • Share financial or personal information relevant to coaching / advisory sessions

3. Why We Collect and Use Personal Information

We use your personal information to:

  • Provide coaching and advisory services tailored to your needs
  • Communicate with you about appointments, updates, and resources
  • Process payments and manage billing
  • Maintain records as required by law
  • Improve our services and customer experience

4. Anonymity and Pseudonymity

Where lawful and practical, you have the option of not identifying yourself or using a pseudonym when dealing with us (for example, when making a general enquiry).

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:

  • Secure electronic storage with password protection
  • Restricted access to sensitive information
  • Physical security measures for any paper records

6. Disclosure of Personal Information

We respect your confidentiality and will not sell or trade your information. We may disclose personal information only:

  • Where you have consented to the disclosure
  • Where disclosure is required or authorized by law
  • Where it is necessary to protect our legal rights or prevent fraud

We do not routinely disclose personal information to overseas recipients. If this becomes necessary (e.g., through cloud storage providers), we will take reasonable steps to ensure the overseas recipient complies with the APPs or equivalent protections.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant, or misleading.

To request access or correction, please contact us using the details below. We will respond within a reasonable time.

8. Third-Party Links

If you believe we have breached your privacy or the Australian Privacy Principles, you may contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992

9. Retention of Information

We retain personal information only as long as necessary to provide our services and comply with legal, financial, and record-keeping obligations.

10. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us at:

Agile Growth Solutions
Email: info@agilegrowthsolutions.com.au
Phone: 0407 558 391